Delivery & Returns

Delivery

There will be a delay in dispatching orders throughout February.  Please contact us if your order is urgent prior to ordering to discuss whether we can accomodate your order in a time frame to suit you.

We aim to dispatch items within five - seven working days of placing and paying for your order.  Please note that specialised and custom made items & orders in November & December may take longer.  Where possible all items will be sent by signed for courier delivery.  If your item is urgent please contact us to discuss options.

If you choose to make payment by cheque please add £1 extra for the cheque processing fees.  Please note that you item will only be sent once your cheque has cleared.  This normally takes around 15 working days.  Please make your cheques payable to 'Rosey Rose' and make a note of your order number on the back of the cheque.

FREE DELIVERY on orders over £100

 

Returns

In the unlikley event that you are not entirely satisfied, items can be returned unused and in their original condition.  The buyer is responsible for the return postage and a full refund will be given on receipt of the returned item.